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Privacy Policy

Last Updated: January 17, 2026

Your Privacy Matters: NORTH is committed to protecting your privacy. We collect only the data necessary to provide you with a personalized, productive experience. We never sell your personal information to third parties.

1. Introduction

Welcome to NORTH ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). By using NORTH, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

When you use NORTH, you may provide us with the following information:

  • Account Information: Name, email address, and password when you create an account
  • Task Data: Tasks, goals, notes, and completion status you enter into the app
  • Financial Information: Monthly expenses and Safe Number data you choose to track
  • Calendar Data: Calendar events and availability when you connect your Google Calendar
  • Voice Data: Voice commands when you use the Voice Assistant or Driving Mode
  • Reflection Data: Daily check-in responses, Win Log entries, and Sunday Compass reflections
  • Communications: Messages you send to our support team

2.2 Information Collected Automatically

When you use NORTH, we automatically collect certain information:

  • Usage Data: Features used, tasks completed, session duration, and interaction patterns
  • Device Information: Device type, operating system, app version, and unique device identifiers
  • Log Data: IP address, access times, and error logs
  • Analytics Data: Aggregated usage statistics to improve the Service

2.3 Information from Third-Party Services

When you connect third-party services to NORTH, we may receive:

  • Google Calendar: Calendar events, availability, and event details
  • Email Services: Email metadata for task parsing (with your explicit permission)

3. How We Use Your Information

We use the information we collect to:

  • Provide the Service: Enable core features like task management, calendar sync, and voice commands
  • Personalization: Customize your experience with The Navigator based on your pain point and usage patterns
  • Smart Features: Provide intelligent time suggestions, energy pattern analysis, and task prioritization
  • Communication: Send daily/weekly email summaries, push notifications, and important updates
  • Improvement: Analyze usage patterns to improve features and fix bugs
  • Security: Detect and prevent fraud, abuse, and security incidents
  • Legal Compliance: Comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating the Service:

  • RevenueCat: Subscription management and billing (see RevenueCat Privacy Policy)
  • Google Cloud: Speech-to-Text API for voice recognition (see Google Cloud Privacy Policy)
  • SendGrid: Email delivery for summaries and notifications (see SendGrid Privacy Policy)
  • Cloud Hosting: Secure data storage and infrastructure

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.3 Business Transfers

If NORTH is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: Data is encrypted in transit (TLS/SSL) and at rest (AES-256)
  • Authentication: Secure OAuth 2.0 for third-party integrations
  • Access Controls: Strict internal access policies and role-based permissions
  • Regular Audits: Security assessments and vulnerability testing

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 Access and Portability

You have the right to access your personal data and request a copy in a portable format. Contact us at privacy@yournorth.app to request your data.

6.2 Correction

You can update your account information and task data directly in the app. For other corrections, contact us at support@yournorth.app.

6.3 Deletion

You can delete your account and all associated data at any time through Settings → Account → Delete Account. This action is permanent and cannot be undone.

6.4 Opt-Out

You can opt out of:

  • Email Summaries: Disable in Settings → Email Summaries
  • Push Notifications: Disable in device settings
  • Analytics: Contact us to opt out of usage analytics

6.5 GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to object to processing
  • Right to restrict processing
  • Right to lodge a complaint with a supervisory authority

6.6 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to say no to the sale of personal information (we do not sell your data)
  • Right to deletion
  • Right to non-discrimination for exercising your rights

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Specifically:

  • Account Data: Retained until you delete your account
  • Task and Win Data: Retained until you delete your account
  • Voice Recordings: Processed in real-time and not stored permanently
  • Usage Logs: Retained for 90 days for security and debugging purposes
  • Backup Data: Deleted within 30 days after account deletion

8. Children's Privacy

NORTH is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@yournorth.app, and we will delete the information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy in the app and on our website
  • Sending you an email notification
  • Displaying an in-app notification

Your continued use of the Service after changes become effective constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: privacy@yournorth.app
  • Support: support@yournorth.app
  • Website: yournorth.app/support

Summary: We collect data to provide you with a personalized productivity experience. We protect your data with encryption and never sell it to third parties. You have full control over your data and can delete your account at any time. For questions, contact us at privacy@yournorth.app.

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